Seller Fulfilled Prime Pick-up Times

Created by Vernon Yerkess, Modified on Wed, 14 Feb 2024 at 04:45 PM by Ben Yerkess

Seller Fulfilled Prime Pick-up Times


In order to ensure that your Amazon Seller Central Seller Fulfilled Prime settings are in sync with the collection / pick-up times we currently have in place with the couriers, please follow the below instructions.

Navigate to : Settings > Shipping Settings


Click the General Shipping Settings tab (shown in yellow in the below image)



Click the Edit button in Order Fulfilment Settings (shown in yellow in the below image)


Select the Weekday Operations (Prime) option


Please configure the Monday to Friday Pick-up Times - additionally choose either Saturday or Sunday and configure Pick-up Times as per the separate instructions your Client Success Manager has provided.

The Order Cut-off Times are determined by the Pick-Up Time and will be selected automatically.

To continue being part of the Amazon Seller Fulfilled Prime Program, sellers must ensure they have a cut-off time of at least 4pm and also at least one collection over the weekend .

Please configure your carrier with an Order Cut-off Time at the weekend to 4:00 PM and at the weekend to 12:00 PM, unless advised or instructed differently by your Client Success Manager.



Once complete, press the Save button.

For reference, our current Pick-Up Times for each Seller Fulfilled Prime courier are detailed in the table below :-

Courier

Monday to Friday

Saturday - Sunday

DPD

12pm

4pm

6pm

12pm Saturday

2pm Sunday

Royal Mail

12pm

4pm

6pm

12pm both days*

Amazon Shipping

3pm

Variable


*Only parcels scanned into Royal Mail’s system on a Saturday will be delivered to customers on the following Monday – any parcels processed after 12pm on Saturday, and therefore collected on the following Sunday will only be scanned and processed for delivery Tuesday.

We don’t have any influence as to the times Amazon Shipping collects – the Pick-up times negotiated with Amazon Shipping is the responsibility of the seller.

For further information, please contact support@lamafulfilment.com

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