Created by Vernon Yerkess, Modified on Wed, 28 Feb 2024 at 11:20 AM by Ben Yerkess


Outbound courier freight charges will be invoiced every Monday, capturing the previous 7 days data.

Fulfilment, storage, and other service fees will be invoiced either on a Monday, or the last day of each month.

Monthly service fees will be calculated at 11.59pm, on the final day of each month, dated on the final day of the month and emailed to the relevant person on the 1st of each new month – any invoice queries should be notified within 3 working days of receipt.

Invoices are available for review and download within the portal with data pertaining to each invoice also available.

Outbound pallet and other ad-hoc deliveries will be invoiced once costs have been confirmed and goods delivered.

For convenience, our preferred method of payment is by Direct Debit however we also accept bank transfers, payable to :-

Bank Name: Natwest
Account Name: Shop at Home Retail Group Limited
Sort Code: 01-10-01
Account Number : 72569751
IBAN: GB73NWBK01100172569751


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