Receiving your inventory

Created by Vernon Yerkess, Modified on Wed, 28 Feb at 11:16 AM by Ben Yerkess

Inbound Delivery Guidelines and Requirements

 

Please ensure all inbound deliveries are announced to support@ within the following time frames:-


 

Type of delivery

Timeframe

Info

1st inbound delivery for new clients

5 working days in advance

Ensure all products / SKUs are created in our platform

Any delivery with new products / SKUs

5 working days in advance

Ensures all new products / SKUs are created in our platform

Small deliveries (No greater than 3 pallets or 30 cartons)

3 working days in advance

 

Large deliveries (Greater than 3 pallets or greater than 30 cartons)

5 working days in advance

 

Container deliveries

10 working days in advance

 

 

In addition, we require the following information with each delivery, provided to us within the timeframes detailed above:


 

Your reference number (ie. a PO number or similar – we use this reference when invoicing for easy reconciliation), SKUs / Description, Quantity expected, Type of delivery


 

Type of delivery

Requirement

Useful info

Parcel

 

Number of parcels

Courier expected

Pallet

Number of pallets

 

Pallet / Haulage company

Type of pallets (Standard UK pallet / Euro pallet / Small pallet / Over-size pallet / Other)

Container

Number of containers

 

Size of container (20ft, 40ft, 40ft HQ)

 

Container Reference Number(s)

 

Haulage company

Packing List to include number of cartons per SKU, total volume in CBM

 

Pallet and Container deliveries MUST be booked in and confirmed by support@lamafulfilment.com to avoid issues on arrival, such as refusing delivery / unloading.


 

Once we’ve received and unloaded your inbound delivery, our standard SLA is to count, record, advise of receipt plus any discrepancies and book into our platform and available for sale within 2 working days.


 

Receipt Day

Booked into inventory and available for sale

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

*Excludes Bank Holidays


 

We have the right to extend the “Dock to Stock” timeline in cases of complex inbound deliveries, for example when deliveries arrive with unsorted and hard to identify products, or when deliveries need repacking when they arrive with us or when the expected delivery date / booking in time slot is not adhered to.

 

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